STARDEV 星迭Website

Start with one workflow.Build capability that lasts.

Let AI prepare the work. Let your team focus on decisions and collaboration.

Explore real work

Where can AI help?

Start with work you recognise. See what AI prepares and which decisions remain with people.

Turn a customer message into an order

AI turns chats, screenshots, voice notes and POs into a ready-to-check order draft.

  1. Work arrivesCustomer orders
  2. AI preparesPrepare information and next actions
  3. People confirmReview the result and decide
From real order-operations work

This is a real Stardev delivery for the Hong Kong region of a listed FMCG group. The company name, people and sensitive operating data have been removed.

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Explore the human–AI handoff
The friction
A customer may simply say, ‘Same as last time,’ or spread products, quantities and delivery changes across a dozen messages. Staff then search old conversations, decode product nicknames and re-enter the same information.
AI's role
It receives chats, images, voice notes, email or POs, identifies the customer and checks order history before organising products, quantities and delivery details. When price, item code or timing conflicts, it stops and asks order staff.
Human decisions
Staff always confirm customer identity, pricing, credit terms, stock availability and delivery commitments.
What takes shape
  • A ready-to-check order draft
  • A focused list of questions and missing details
  • A confirmed file for the existing order process
Discuss a similar challengeAll projects and solutions
AI Order Operations Specialist

Where should we start?

You do not need a complete specification. Bring a workflow, or start with how your team can use AI.

Process diagnosisFind the workflow worth improving first

Walk through a real piece of work together. Identify repetition, rework and delays, then assess where AI can help.

Define together：Prioritised scenarios, participants, boundaries and next steps.

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Team trainingHelp people put AI to work

Choose AI literacy for all staff, a strategy workshop for leadership, or hands-on practice for business champions.

Define together：Practical methods your team can keep using in everyday work.

Discuss this service
ImplementationConnect to the business and keep it running

Start with a small team using a real workflow. Once it works, connect the systems and handoffs that matter.

Define together：Agreed scope, human checkpoints, acceptance criteria and maintenance arrangements.

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Explore the engagement processExplore company-wide AI adoption

Tell us where work gets stuck.

A recurring bottleneck or an early idea is enough to start a conversation.

Contact by email[email protected]
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Related scenario：AI Order Operations Specialist

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